GRC & Compliance
SOC 2 preparation
SOC 2 is the report North American enterprise buyers most often ask software companies to produce before they will commit. It demonstrates that a service provider manages customer data responsibly, and for many companies it is the requirement standing between them and a large deal.
Heelr connects you with professionals who prepare organisations for a SOC 2 examination. They scope the relevant controls, close the gaps, and get you audit-ready before the formal assessment. Every provider is identity-verified with validated certifications, and you agree the scope and price before any work begins.
What SOC 2 preparation involves
SOC 2 is assessed against trust service criteria covering security and, where relevant, availability, processing integrity, confidentiality and privacy. A provider helps you scope which criteria apply, implement and document the controls, and prepare the evidence an auditor will request.
There are two report types. A Type I report assesses your controls at a point in time. A Type II report assesses how they operate over a period, usually several months, and is what most enterprise buyers eventually want. The examination itself is conducted by an independent auditor; the provider gets you ready for it.
Common questions
When does a company need SOC 2?
Usually when enterprise buyers, particularly in North America, start requiring it before signing. Software companies moving upmarket hit this point predictably. Because a Type II report covers a period of months, starting early matters. See SaaS companies.
What is the difference between SOC 2 Type I and Type II?
Type I assesses your controls at a single point in time and is faster to achieve. Type II assesses how those controls operate over a period and carries more weight with buyers. Many companies do Type I first, then Type II.
Is SOC 2 the same as ISO 27001?
No. They overlap heavily in what they cover, but SOC 2 is a reporting framework common in North America, while ISO 27001 is an international certification more common in Europe. Some companies eventually hold both. See ISO 27001.
Who issues the SOC 2 report?
An independent auditor, not Heelr and not the provider. The provider prepares you so the examination goes smoothly.