Who Heelr is for
Cybersecurity for SaaS companies
For a software business, security stops being a background concern the moment it starts blocking revenue. A prospect's security team sends a questionnaire before the deal can close. An enterprise buyer asks for a SOC 2 report you do not yet have. A procurement process stalls on a control you have never documented. The deal is ready and the security review is what stands between you and signature.
Heelr connects SaaS companies with cybersecurity professionals who understand this specific pressure. The people who help you answer the questionnaire, prepare for the certification your buyers expect, secure your cloud environment, and test your product before a release. Every professional is identity-verified and has their certifications validated, and payment is held securely until the work is delivered.
The security work SaaS companies come to Heelr for
#### Answering customer security questionnaires
Enterprise buyers increasingly send a security questionnaire before they will sign. Answering it well takes time you may not have and knowledge your team may not hold in-house. A provider can help you respond accurately and quickly, so a security review speeds the deal up rather than holding it back. This maps to the customer asks for security proof moment.
#### Getting SOC 2 or ISO 27001 ready
For most SaaS companies the question is not whether a certification will be asked for but when. SOC 2 tends to be the ask from North American enterprise buyers, ISO 27001 from European and international ones. Providers on Heelr prepare you for either. The detail of what each involves sits on the SOC 2 preparation and ISO 27001 pages.
#### Securing your cloud environment
SaaS runs on cloud infrastructure, and misconfiguration is one of the most common ways software companies get exposed. A provider can review your cloud setup, find the gaps, and help you close them before a customer's security team or an attacker finds them first. See cloud security.
#### Testing your product before release
Shipping fast is the point of SaaS, and it is also where security risk enters. Penetration testing tied to your release cycle gives you evidence for buyers and confidence for your own team. See penetration testing.
Why SaaS companies use Heelr specifically
Anyone can list themselves as a cybersecurity consultant. On Heelr, every professional has their identity verified and their certifications validated, so you are not taking a stranger's word for their expertise on work that touches your customers' data. You agree scope and price before anything starts, and your payment is held securely until you approve the delivered work. For a company where a security review sits on the critical path to revenue, that removes the risk of engaging the wrong person at the worst possible time.
Common questions
When does a SaaS company actually need SOC 2?
Usually when enterprise buyers start asking for it, which tends to happen as you move upmarket. Some companies prepare ahead of that point to avoid deals stalling later. If your buyers are asking now, you need to start now, because preparation takes months rather than weeks.
SOC 2 or ISO 27001, which should a SaaS company get first?
It follows your buyers. If your growth is in North America, SOC 2 is usually the expected report. If it is in Europe or you sell internationally, ISO 27001 tends to carry more weight. Some SaaS companies eventually hold both. A provider can help you sequence them so you are not paying for two efforts at once.
We got a security questionnaire from a prospect and do not know how to answer it. Can Heelr help?
Yes. This is one of the most common reasons SaaS companies come to Heelr. A provider can help you answer accurately and fast, so the review moves the deal forward instead of stalling it.
Do we need a full-time security hire?
Not necessarily, and for many SaaS companies not yet. Fractional and project-based support covers most needs until the point where a dedicated hire is justified. See vCISO services.
How quickly can we get someone started?
You can post your need and receive proposals from verified professionals, or buy a fixed-scope package directly. Because the professionals are already on the platform and verified, you are not spending weeks sourcing before work can begin.