Trust at Heelr
Trust, built into every engagement.
Heelr is designed to help buyers work with cybersecurity providers more confidently, with verification, secure collaboration, milestone payments and clearer records built into the platform.
Provider checks before work begins
Before providers can offer services on Heelr, we check the signals buyers need to make a more informed decision.
Identity checks
Providers complete identity verification so buyers know who is behind the profile.
Credential review
Where certifications or credentials are shown, they can be reviewed and verified against available evidence.
Experience and references
Provider profiles can include employment history, customer references, case studies and reviews.
Ongoing trust signals
Reviews, completed work and updated profile information help buyers assess providers over time.
Safer ways to work together
Heelr gives buyers and providers a more structured way to manage cybersecurity work, from first conversation to final approval.
Secure communication
Messages, files and engagement records are protected using platform security controls.
Controlled sharing
Buyers can use NDAs and defined scopes before sharing sensitive information.
Milestone payments
Payments can be tied to agreed milestones, with release linked to buyer approval.
Engagement records
Keep key conversations, files, approvals and payment history connected to the work.
Access controls
Enterprise teams can manage who sees and participates in each engagement.
Dispute support
If something goes wrong, Heelr provides a structured process to help resolve issues.